Heads Up, due to the continual issues with external changes to LitebLue, the postal service is removing access from external computers and devises, which means employees are not going to be able to access PostalEase from their phones or home computers.
Charlie has reached out to the USPS on how they are going to make sure everyone has access to one of the USPS computers.
As more info comes out we will make it available to you.
I just received the message below from the Postal Service which you may share with the field informing us the external link to PostalEase/Liteblue will be taken down today. This will require employees to make changes Postal Service devices within postal facilities.
We continue to receive reports of employees clicking on fake LiteBlue websites, allowing cyber criminals to steal their usernames and passwords. A limited number of employees have reported changes to their net to bank or allotment changes due to this activity.
The USPS has taken multiple steps to combat this activity through enhanced communications, stand-up talks, working with internet providers to identify the sites as fraudulent, and proactively identifying potential victims. Unfortunately, some employees continue to access the fake websites.
The VP, CISO has recommended disabling the external link to PostalEase today, December 29, 2022.
Taking this action will prevent any net to bank or allotment changes to occur unless employees log-in from a USPS issued device in a USPS facility to further protect employees against fraudulent websites. The Chief Information Office is working to expedite the deployment of a multi-factor solution which will prompt employees for a second identification factor, such as a one-time passcode through text or email or through an authenticator application that will be in addition to their usernames and passwords.
In the interim, please inform employees to call the helpdesk at 877-477-3273 for assistance with their urgent LiteBlue needs.
Headquarters is working diligently to resolve these security issues and enable LiteBlue to be available ASAP.